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Privacy Policy

MoodySounds (org. number SE751115291501) is an e-shop based in Färjestaden on Öland. Pedals and kits are also sold over the counter in the music store Kalmar Rocks at Lorensbergsgatan 1 in Kalmar.

When do we collect information about you?
We only save data about you if you order something from this online store and you can visit the website anonymously. If you order, we ask you (for obvious reasons) for your name and delivery address. We ask for your email address or mobile number to inform you about delivery. The data is saved in our customer register. A printed copy of the purchase receipt is kept in an archive folder for seven years after the purchase in accordance with the Accounting Act on archiving.

How do we use the information about you?
The information about you is used solely to improve our customer service and to deliver your order. "Improved customer service" means that we may contact you if there is a delay in delivery or if there are other deviations or uncertainties. The data will not be sold, exchanged, transferred or given to any other company (apart from those directly involved in the actual delivery of what you have ordered, generally PostNord.

Reviews and comments
When visitors submit comments on the site, we collect the information displayed in the comment form as well as the visitor's ip address and user agent string to help detect spam messages.

An anonymized string created based on your email address (also called hash value) may be sent to the Gravatar service to determine if you are registered there. The Gravatar service privacy policy is available at https://automattic.com/privacy/. Once your comment is approved, your profile picture will be publicly displayed along with your comment.

How do we protect your data?
We update website security on an ongoing basis to maintain security of your personal informationWe offer the use of a secure server. All credit information is transmitted via Secure Socket Layer (SSL) technology which is encrypted into our database. The database is accessed only by those approved to have special rights to our systems and they are required to keep the information confidential. After a transaction, your details and details of your purchase will be kept in our database until further notice or until you, for any reason, request that they be deleted. However, as just mentioned, a physical receipt is saved in a file folder for seven years after the purchase.

Do we use cookies?
Yes, if you allow it! When visiting the website, you will be asked if cookies are ok. Cookies are small files that a website or its service provider — in this case Google Analytics — creates on your device via your browser. Cookies enable websites to recognize your browser and remember certain information (such as the contents of the shopping cart on the last visit). We use cookies to understand and save your preferences for future visits, keep track of advertisements and compile data about website traffic and website interaction so we can offer better user experience and tools for the future.

Do we give any information about you to third parties?
We do not disclose any information about you to any third party, except as necessary to fulfill your order. This means that the only time we hand over information about you to third parties is when your waybill is created and handled by Postnord (or by bus goods if you ordered goods that weigh a lot).

Children's Online Privacy Protection Act Compliance
In compliance with the requirements of the Children's Online Privacy Protection Act (COPPA), we do not collect any information from anyone under the age of 13. Our website products and services are directed to persons who are at least 13 years of age or older.

Privacy Policy only
This Online Privacy Policy applies only to information collected through our website and not to information collected offline.

Your consent
By using our website, you agree to our website's privacy policy. You can contact Moody Sounds to find out what information about you we have saved or request that it be deleted or changed, in accordance with EU Regulation General Data Protection Regulation (GDPR).

Changes to our privacy policy
If we decide to change our privacy policy, we will post those changes on this page and we ask for your consent first.